Cisco SMARTnet w/ 24x7 4-hour Hardware Advance Replacement

Main Specifications: Manufacturer Cisco Manufacturer Part # CON-SNTP-CBS3012 Product Description Cisco SMARTnet Premium - Extended service agreement - replacement - 24x7 - 4 h - for P/N: WS-CBS3012-IBM-I Type Extended service agreement Service Included Replacement Response Time 4 hours Service Availability 24 hours a day / 7 days a week Designed For P/N: WS-CBS3012-IBM-I   General Type Extended service agreement Service Included Replacement Response Time 4 hours Service Availability 24 hours a day / 7 days a week Details Service & Support Details Extended service agreement - parts - response time: 4 hours - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday New releases update Compatibility Information Designed For P/N: WS-CBS3012-IBM-I Brief Overview Cisco SMARTnet Premium Extended service agreement P/N: WS-CBS3012-IBM-I SMARTnet support provides customers with software updates and upgrades, registered access to Cisco Connection Online (CCO), advance replacement of hardware, and technical support. Cisco Systems developed SMARTnet services to meet the maintenance requirements of customers with internal maintenance support staff. The SMARTnet support product is based on Cisco's philosophy of moving beyond traditional business barriers to achieve the following: make all of Cisco's information, services, and support available to its customers on demand, deliver fast response and high customer satisfaction, improve user productivity, significantly lower the cost of doing business. SMARTnet Premium service provides all of the features of SMARTnet service, plus the fastest response time for replacement parts, 4-hour or 2-hour response time for advance replacement parts 24 hours a day, 7 days a week, including Cisco-observed holidays.

• Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
• In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
• The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
• Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
• Refurbished printers may not have full ink cartridges or laser toners.
• Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
• Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwaregroup.co.uk or call 020 37908599 before placing an order