5WS1A08242 - Lenovo Premier Support Upgrade - Extended service agreement - parts and labour - 39 months - on-site - response time: NBD - OEM - for ThinkCentre M625q, M70q, M720q, M80q, M920q, ThinkEdge SE30

Looking for a step-up for your business and your employees' support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users.Get a direct line to most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they're measured on first-time fixes so they're committed to prompt and accurate resolution.You also have access to technical account managers who act as a single point of contact for case management. You'll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you'll keep system downtime and productivity interruptions to an absolute minimum. That's the Premier difference.

• Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
• In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
• The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
• Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
• Refurbished printers may not have full ink cartridges or laser toners.
• Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
• Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwaregroup.co.uk or call 020 37908599 before placing an order