Cisco SMARTnet Extended service agreement replacement 8x5(NBD)

Main Specifications: Manufacturer Cisco Manufacturer Part # CON-SNT-CBS3012 Product Description Cisco SMARTnet - Extended service agreement - replacement - 8x5 - NBD - for P/N: WS-CBS3012-IBM-I Type Extended service agreement Service Included Replacement Response Time Next business day Service Availability 8 hours a day / 5 days a week Designed For P/N: WS-CBS3012-IBM-I   General Type Extended service agreement Service Included Replacement Response Time Next business day Service Availability 8 hours a day / 5 days a week Details Service & Support Details Extended service agreement - parts - shipment - response time: next business day - availability: 8 hours a day / Monday-Friday Technical support - phone consulting - availability: 24 hours a day / Monday-Sunday Product info support - web knowledge base access - availability: 24 hours a day / Monday-Sunday New releases update Compatibility Information Designed For P/N: WS-CBS3012-IBM-I Brief Overview SMARTnet Extended service agreement Replacement For P/N: WS-CBS3012-IBM-I When a problem occurs that can disrupt business continuity, IT departments are under intense pressure to resolve the issue as quickly as possible before it can affect the business. Cisco SMARTnet Service facilitates rapid resolution of critical network issues and improves operational efficiency through a combination of expert technical support; flexible hardware coverage; and smart, personalized capabilities. When a network problem is affecting business-critical systems, you want fast access to technology experts with experience in diagnosing the toughest problems. Cisco SMARTnet Service connects you directly to the Cisco Technical Assistance Center (TAC), staffed by Cisco professionals certified in a broad range of Cisco technologies. The Cisco TAC employs a sophisticated system that automatically routes your service request to the appropriate team and escalates your case to the next level of support if it is not resolved within a specified time frame.

• Product images are for illustrative purposes only therefore the delivered product may vary from the one shown above.
• In some cases, packaging may differ from OEM/original retail box. For bulk orders that are packaged together, product manuals or CDs may not always be available for each item.
• The shipping cost added at the checkout is a general estimate which is subject to change depending on size/weight/quantity of ordered goods.
• Orders that contain end of life (EOL) products that are no longer in production may be replaced by a compatible product with the same FRU number offering same functionality.
• Refurbished printers may not have full ink cartridges or laser toners.
• Once an order is processed at our warehouse, it cannot be cancelled. A returned order will likely incur a restocking fee. See RMA page for details about restocking fees.
• Please note if you are concerned about any of the above conditions or have any questions, we highly recommend that you contact us on sales@ithardwaregroup.co.uk or call 020 37908599 before placing an order